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Can’t find your wireless network or connect to the wireless network?

If fail to find any wireless network, please:

  1. Make sure the wireless function of your device is enabled if you’re using a laptop with built-in wireless adapter. You can refer to the relevant document or contact the laptop manufacturer.

  2. Make sure the wireless adapter driver is installed successfully and the wireless adapter is enabled.

If can find other wireless network except your own, please:

  1. Check the WLAN LED indicator on your wireless router/modem.

  2. Make sure your computer/device is still in the range of your router/modem. Move it closer if it is currently too faraway.

  3. Log in to http://cudy.net, and go to General Settings -> Wireless to check the wireless settings. Double-check your wireless Network Name or SSID is not hidden.

If can find your wireless network but fail to connect, please:

  1. Check the wireless signal strength of your network. If it is weak, please move the router closer and try again.

  2. Change the wireless channel of the router to be 1/6/11 to reduce interference from other networks.

  3. Re-install or update the driver for your wireless adapter of the computer.